Kritin C.

Kritin C. is an experienced IT consultant with a strong background in technical support, IT infrastructure management, IT security policy development, and user experience enhancement, accumulating over six years of experience in the field.

Kritin holds graduate certificates in cloud computing and virtualization from Charles Sturt University and information technology from Deakin University, showcasing a commitment to continuous learning and professional development.

During his tenure at NXT Gaming, a prominent gaming company, Kritin spearheaded the implementation of a new customer support system, devised an IT security strategy, established an internal IT processes knowledge base, and collaborated with the development team to optimize game performance and reduce server downtime, resulting in heightened customer satisfaction, increased user engagement, and enhanced operational efficiency.

Passionate about solving complex IT challenges and providing exceptional customer service, Kritin excels in offering tailored solutions, proactively addressing issues, and bridging the gap between technical and non-technical stakeholders. Additionally, he boasts proficiency in web development, having crafted various websites for diverse clients, encompassing a notable portfolio website and a sophisticated e-commerce platform.

With a keen interest in embracing new IT challenges and leveraging his customer-centric approach, Kritin is enthusiastic about networking and engaging with professionals in his field to drive innovation and excellence.

Kritin's professional journey includes roles such as IT Consultant at NXT Gaming, Web Designer at Freelancer.com, Provisioning Analyst at Smart Business Telecom, Senior Computer Security Consultant at FraudWatch International, and Broadband Technical Support at Telstra, showcasing a diverse and enriching career trajectory across various IT domains.