Kristy Merriam

Kristy Merriam is an experienced Solution Consultant with a background in IT and a passion for customer success, currently working at ServiceNow.

With a career spanning various roles at Asurion and now at ServiceNow, Kristy has overseen global implementations and strives to find the best solutions for her customers.

As a practitioner of ServiceNow, Kristy leverages her practical experience to assist customers in maximizing the platform's potential and transforming their workplaces.

Outside of her professional life, Kristy finds joy in managing employees, witnessing their growth, and spending time with her two young sons and husband, who is a stay-at-home dad.

Kristy's interests in process improvement and crafting extend beyond her professional life to knitting and crocheting, where she creates holiday-inspired hats.

Kristy's educational background includes studying Computer Science at East Tennessee State University, showcasing her interest in technology and problem-solving.

With a strong focus on customer transformation and employee development, Kristy is a dedicated professional with a diverse skill set and a commitment to improving workplace experiences.