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Kristine Kluzak
Technical Customer Support Leader| EV Charging| CX
Kristine Kluzak is a seasoned professional with over 20 years of experience in electrical construction, electric retail, and electronic manufacturing industries. Currently pursuing a Customer Experience Certification at UC Irvine, Kristine is focused on enhancing support programs for exceptional customer service and technical troubleshooting.
Throughout her career, Kristine has excelled in leadership roles, spearheading projects aimed at improving customer retention, satisfaction, and loyalty, as well as boosting sales and revenue. Her expertise extends to electric vehicle (EV) beta testing and smart charging, positioning her well in the rapidly growing e-mobility market.
With a diverse educational background including studies in ISO standards, small business management, and customer experience, Kristine brings a wealth of knowledge and skills to her current endeavors.
Kristine Kluzak has held significant positions in reputable organizations such as ChargePoint, Noodoe, Enel North America, Enel X Way, and eMotorWerks, Inc. Her roles have encompassed areas like technical support, customer care, customer delivery, and customer support, highlighting her proficiency in managing complex operations and driving customer-centric approaches.
In addition to her professional achievements, Kristine has also demonstrated versatility through roles in sales, education, electrical work, and management, showcasing a well-rounded skill set and a commitment to continuous growth and learning.