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Kristina Major
Sr Director Project Management-Digital Transformation Lead
Kristina Major brings a wealth of diverse experience to the field of conversational AI and project management.
With a background that spans from AVP roles at major financial institutions to senior management positions at leading technology and marketing companies, Kristina has honed her expertise in various domains.
Currently, she serves as the Experience Director for Conversational AI at Cognizant, shaping the future of AI-driven interactions.
Her previous roles at Cognizant include being a Conversational Experience Strategist and handling Project Management responsibilities, showcasing her versatility.
Before her tenure at Cognizant, Kristina held pivotal positions such as Director of Project Management at EPAM Empathy Lab and Group Director of Operations at TrueAction, a GSI Commerce Company.
Her career journey also includes leadership roles at Digitas Health, Yellowbook, Vanguard, JP Morgan Chase, and Innovative Print & Media Group, where she demonstrated her strong project management and business acumen.
