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Kristina Kay
Customer Success Manager at Yotpo
Kristina Kay is a dedicated and accomplished professional with a solid educational background and extensive experience in client success management, office operations, account management, and executive assistance.
Kristina graduated with a Bachelor of Science degree in Business with a focus on Fashion Merchandising from Philadelphia University. She also pursued studies in Photography at the International School of Photography, showcasing her diverse interests and skills.
Currently, Kristina serves as a Client Success Manager at Yotpo, where she excels in building strong client relationships and ensuring customer satisfaction. Her previous roles at Yotpo include an Associate Client Success Manager, demonstrating her growth and expertise within the organization.
Prior to her tenure at Yotpo, Kristina held the position of Office Operations Manager and Executive Administrative Assistant at BESTSELLER, where she honed her organizational and managerial skills. She also contributed to Montblanc as a Wholesale Account Management and Operations Coordinator, showcasing her versatility in handling diverse responsibilities.
Kristina's professional journey includes roles such as Client Relationship Specialist at Kate Spade & Company, Customer Relations Coordinator and Account Manager at Unlimited Brand Group, and Account Executive at XCVI. Through these positions, Kristina has developed a strong skill set in client relations, account management, and operational efficiency.
With a passion for delivering exceptional customer service, organizational excellence, and strategic account management, Kristina Kay stands out as a valuable asset in the field of client success and operations.