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Kristen Travis
Customer Success Manager, Cortex at Palo Alto Networks
Kristen Travis is a Customer Success Manager for the Cortex product line at Palo Alto [Networks.3] As a Customer Success Manager, her role likely involves working closely with clients to ensure they are getting maximum value from Palo Alto Networks' Cortex security products and services.
Cortex is Palo Alto Networks' artificial intelligence-powered security operations platform that includes products like:
- Cortex XDR: An extended detection and response solution that integrates data from endpoints, networks, and cloud sources to detect and respond to threats.12
- Cortex XSOAR: A security orchestration, automation and response (SOAR) platform that helps automate security operations.1
In her Customer Success Manager role, Kristen Travis likely:
- Serves as a key point of contact for Cortex customers
- Helps customers implement and optimize their use of Cortex products
- Provides guidance on best practices for security operations
- Assists with technical issues and escalations
- Works to ensure customer satisfaction and retention
While specific details about Kristen Travis are limited in the provided search results, her position suggests she has experience in cybersecurity, customer relationship management, and technical product support within the enterprise software [industry.3]