Kristen Schultz

Kristen Schultz is a prominent professional in the health care strategy sector, currently serving as a Senior Manager (Associate Principal) at Deloitte. Based in the Greater Chicago Area, she has a strong background in strategic planning and operations within the health care industry.

Professional Background

• Current Role: At Deloitte, Kristen focuses on health care strategy, leveraging her expertise to drive innovation and improve operational efficiencies for health care organizations. She is involved in projects that aim to enhance patient engagement and optimize service delivery models in response to evolving consumer expectations in health care.15
• Previous Experience: Before joining Deloitte, she held significant roles such as Vice President of Operations & Strategy at Planned Parenthood of Illinois from 2019 to 2022. Her experience spans various leadership positions where she has demonstrated her capabilities in strategic planning and operational management.5

Education and Skills

Kristen holds an MBA and possesses skills that include strategic operations, customer engagement strategies, and the ability to navigate complex health care challenges. Her work often emphasizes the importance of aligning health care services with patient needs and preferences, a critical aspect of modern health care delivery.12

Contributions

She has contributed to various reports and insights on health care trends, focusing on how organizations can adapt to meet the changing demands of consumers. Her insights are valuable for understanding the future landscape of health care, particularly in areas related to customer transformation and engagement strategies.234

Overall, Kristen Schultz is recognized for her strategic vision and operational expertise in the health care sector, making her a key player in shaping how organizations respond to the challenges of delivering effective patient care.