Kristen Berndt

Kristen Berndt is a Senior Manager of Irregular Operations Programs at United Airlines, where she plays a crucial role in overseeing and enhancing operational strategies related to irregular flight operations. Her responsibilities likely include managing disruptions, optimizing processes, and ensuring efficient responses to operational challenges within the airline.

Berndt has a background in industrial engineering and is noted for her expertise in data analytics and optimization within the airline industry. This technical foundation supports her strategic initiatives aimed at improving baggage handling and overall customer experience at United Airlines.13

In addition to her managerial role, Kristen Berndt is recognized for her contributions to customer strategy and innovation, which align with United's commitment to leveraging technology and innovative practices to enhance service delivery.12 She has been involved in discussions and presentations at industry events, highlighting her influence in shaping the airline's operational strategies.2

Her professional journey is complemented by her educational background from the University of Michigan, where she honed her skills relevant to her current position.3