Kok Na is an experienced leader in business management and development, with a background in the aviation, hospitality, and banking industries. He has a Bachelor of Engineering with 2nd Upper Class Honours from the National University of Singapore and has studied an Executive Development Programme at INSEAD. With proven track records in building new businesses and a passion for innovation that can turn into a sound business case, he has extensive experience in treasury product development and management, process re-engineering, customer experience design, design thinking, human-centred design, agile, change management, project management, product and service innovation, quality service management, business development and corporate planning.

Kok Na has held various high-level executive positions in OCBC Bank, such as Head of Investments, Head of Treasury Products & Equities, and Head of Wealth Management Digital & Customer Experience Transformation. He was previously Senior Manager Airline Development at Changi Airport Group, Assistant Director Corporate Planning & Development, and Assistant Director Product & Service Development at Millennium & Copthorne Hotels plc, as well as an Airport Services Development Executive at Singapore Airlines. His implementation of modern management practices involves the use of technology and process frameworks, making him well-versed in product strategy, business management, agile, project management, change management, business modeling, business analysis, programme implementation, and corporate planning.

Kok Na is known for his global business dealings and interaction and is strategic yet meticulous with optimal performance under stress. He is effectively bilingual in Chinese and English with highly articulate, persuasive, and effective presentation skills. His psychometric assessment profile reflects strong traits in leadership, decision making, data analysis, work planning, and execution.