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Kiyo Yamauchi
User Experience Researcher
Kiyo Yamauchi is a seasoned professional with a passion for exploring how people approach tasks and their underlying motivations. With a commitment to delivering valuable insights, Kiyo focuses on solving business queries for clients and partners through rigorous research.
Kiyo's expertise shines in cross-cultural research, having conducted studies in various countries, including the US, Germany, South Korea, Brazil, and Japan. His diverse educational background adds depth to his skillset, with degrees like B SA in Liberal Arts from Osaka Kyoiku University, M Des in Human-Centered Design from Illinois Institute of Technology, and an MBA in Business Administration from Benedictine University.
With a rich professional history, Kiyo Yamauchi has held significant roles in renowned organizations. He has served as the Head of User Research in Japan at Twitter, Director of Client Services at Service Management Group, and Manager of Development Marketing/Consumer Insights and Product Experience at Westfield. Additionally, he has owned Design Across and held managerial positions at McDonald's Corp, focusing on Customer Experience Design and Design Projects. Kiyo also started his career as a Design intern at ACCO.