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Kira Dills-DeSurra
Customer Support Team Lead at Dover (We're Hiring!) - Mezzo-Soprano
Kira Dills-DeSurra is a talented Opera Singer who has transitioned to a successful career in Customer Support, currently excelling in a role at Dover focusing on the future of recruiting.
Her educational background includes a Bachelor of Music in Vocal Arts from the University of Southern California and a Master of Music in Vocal Performance from Roosevelt University.
With a diverse professional history, Kira has held positions such as Customer Support Team Lead, Recruitment Coordinator, and Customer Care Associate at Dover, showcasing her expertise in customer service.
She has also gained valuable experience as an Artist In Residence at Opera Colorado and Chicago Opera Theater, as well as working in various capacities at well-known organizations like Monica Vinader Ltd, Central City Opera, Lyric Opera of Chicago, Nordstrom, and the Up North Vocal Institute.
Kira's broad skill set encompasses customer support, recruitment coordination, vocal performance, arts administration, and executive assistance, reflecting her versatility and adaptability in different roles.
Her dedication to both the arts and customer service demonstrates a unique blend of creativity and professionalism that sets her apart in her career.