Suggestions
Kimberly Rofrano
Head of Client Insights and Strategic Relationships Manager
Kimberly Rofrano is currently the Head of Client Insights and Strategic Relationships Manager at KPMG Belgium. She has an extensive background in business development, project management, and client relations, particularly within the context of C-suite and board-level engagement. Rofrano has been with KPMG for over 14 years, having started her career in the U.S. as an auditor before transitioning to various roles that focus on client experience and strategic insights.13
In her current position, she is responsible for fostering client relationships and enhancing the understanding of client needs through insights and analytics. This role involves collaborating with senior leadership to ensure that KPMG's strategies align with evolving customer expectations and market dynamics.24 Rofrano is also involved in initiatives that promote a customer-centric approach within organizations, emphasizing the importance of understanding customer personas and leveraging feedback to drive business decisions.1
Rofrano's professional journey reflects her commitment to innovation and client service excellence, making her a key figure in KPMG's efforts to adapt to changing market conditions and client demands.23