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Kimberly Moore
Director Centralized Acute Billing & Patient Account Mgmt @ Trinity Health
Professional Background
Kimberly Moore is a seasoned leader in healthcare revenue cycle management, boasting over 12 years of progressive experience in various strategic roles. With a dynamic career trajectory that has seen her take on pivotal positions in renowned organizations such as Trinity Health and Inland Northwest Behavioral Health Hospital, Kimberly's expertise encompasses a broad range of critical functions within the revenue cycle landscape. Her proficiency extends to budget and P&L management, payer contract management, billing and coding compliance, and patient-centric billing practices. Kimberly is recognized for her results-oriented mindset and commitment to excellence, ensuring that her teams deliver outstanding results that enhance both organizational and patient satisfaction.
As the Director of Centralized Acute Commercial Accounts Receivable (A/R) at Trinity Health, Kimberly leads a skilled team that thrives on implementing efficient systems and processes that optimize revenue cycle performance. Her exceptional skills in revenue cycle business development and process innovation have earned her a reputation as a key contributor in achieving optimal financial outcomes in complex healthcare environments. Kimberly's leadership approach fosters an atmosphere of collaboration and accountability, where team members are encouraged to develop their skills and contribute meaningfully to the organization's objectives.
Education and Achievements
Throughout her career, Kimberly has demonstrated a commitment to continuous learning and professional growth. She understands the evolving landscape of healthcare finance and is proactive in staying informed about industry changes. This dedication to education and training equips her to manage revenue cycle processes effectively and ensure compliance with industry standards. Kimberly plays a vital role in training and quality assurance, successfully overseeing the entire revenue cycle while implementing Lean process improvements to enhance service delivery.
Her strategic and analytical mindset drives her to monitor and manage key performance indicators including Net Cash Collections, Point of Service Collections, and denial tracking. Kimberly's ability to create insightful reports and present them to leadership not only highlights opportunities for improvement but also sets the stage for strategic planning and decision-making. She is adept at fostering cross-functional teamwork to enhance revenue cycle systems and processes, recognizing that collaboration is key to achieving department-wide goals.
Notable Achievements
- Team Leadership & Mentorship: Kimberly has taken significant steps in leading and mentoring revenue cycle team members, providing them with the necessary skills and guidance to excel in their roles.
- Revenue Cycle Optimization: She has successfully overseen numerous process improvements across departments, securing maximum net revenue collections and strengthening the organization's financial health.
- Patient Advocacy Excellence: Kim excels in patient advocacy related to billing concerns, implementing care recovery processes that ensure high satisfaction levels for both internal and external customers.
- Cross-Functional Collaboration: Her ability to work effectively across departments has led to the optimization of revenue cycle processes, ensuring that all areas are aligned and geared towards achieving key performance objectives.
- Lean Process Improvement: Kimberly's utilization of Lean process improvement methodologies has been instrumental in creating end-user value and enhancing service delivery.
- Industry Compliance and Adaptation: She stays current on industry changes and adeptly implements these changes within the revenue cycle processes to maintain compliance and optimize operations.
- Innovative Reporting: Her expertise in the creation and interpretation of reports has not only highlighted revenue cycle opportunities but also inspired actionable strategies that improve key performance indicators.
tags:[
progressive healthcare,
revenue cycle leadership,
strategic development,
team development,
client incentives,
budget management,
payer contract management,
billing compliance,
revenue integrity,
denial mitigation,
process improvement,
Lean methodology,
patient advocacy
,
cash acceleration,
KPI monitoring
Location
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