Kimberly Johnson

Kimberly Johnson is the Vice President of National Consumer Sales at Kaiser Permanente, a position she has held since April 2018. With over 20 years of experience in operations and sales, she is recognized for her ability to lead transformational efforts and execute business strategies within complex organizations and markets. Johnson has a strong focus on developing new leaders to help companies achieve their business goals, drawing from her extensive background working with Global 1000 companies to enhance customer experiences.

Professional Experience

• Vice President, National Consumer Sales
  Kaiser Permanente
  Apr 2018 - Present

• SVP, Global Healthcare Operations
  TTEC
  Jan 2016 - Apr 2018

• Vice President, Global Healthcare Operations
  TTEC
  Jul 2012 - Jan 2016

• VP Operations
  Connextions
  2009 - 2012

• VP Operations
  Discovery Research Group
  2002 - 2003

• VP Operations
  Mall.com
  2000 - 2002

• Sr. Manager
  Dell
  1999 - 2000

• Assistant Vice President
  First USA
  1997 - 1999

• Operations Manager
  Sears Payment Systems
  1992 - 1996

Education

Johnson has participated in executive education programs at Harvard Business School, further enhancing her leadership capabilities.

With her extensive experience and commitment to innovation in healthcare operations, Kimberly Johnson plays a pivotal role in shaping the consumer sales strategies at Kaiser Permanente.