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Kim Terry
Interim/Fractional CIO/COO leadership. Real experience to trust with your Information Technology challenges. Direct to Consumer (D2C), and Subscription Expert. Early stage, startup advisor.
Professional Background
Kim Terry is a seasoned leader in the realms of information technology and operational management, currently serving as an Interim and Fractional Chief Information Officer (CIO) and Chief Operating Officer (COO). With an extensive background that spans over several years, Kim brings real, hands-on experience to companies facing a variety of operational challenges. Her expertise lies particularly in the Direct to Consumer (D2C) and subscription service sectors, where she has honed her skills as an expert strategist and technology leader.
Growing companies often find themselves in a situation where they have 'IT People' focused on maintenance and support, but are in need of an experienced technology strategist to guide their IT direction and organizational structure. Kim provides the solution to these businesses. Her unparalleled ability to rescue challenged projects, lead transformative IT initiatives, and scale IT operations is precisely what fast-growing companies require to navigate the evolving technological landscape. As a fractional CIO, she can offer her services by the hour, by the day, or on a project basis—tailoring her expertise specifically to the needs of her clients.
Kim has worked with a wide range of organizations, with a recent focus on consumer goods companies needing a C-level technology change agent. Her impact has been significant in addressing revenue leakage during order processing, implementing software improvements to raise service levels, reducing operational costs, and leading major technology initiatives that modernize IT capabilities.
Education and Achievements
Kim Terry's educational background is as robust as her professional experience, equipping her with the necessary skills to excel in high-level technology roles. She holds a Bachelor of Arts in Business Management from Sonoma State University, where she laid the groundwork for her understanding of business dynamics and operational decision-making.
In addition, she furthered her education at the esteemed Anderson School at the University of California, Los Angeles, where she participated in the “Managing the Information Resource” program focused on IT Management. This program provided Kim with a comprehensive framework for understanding the management of technological resources in businesses.
Kim also expanded her expertise in leadership through coursework in Industrial Relations Management at Caltech. This education underscores her commitment to continuous development and her understanding of management principles, which she leverages in her roles.
Organizations and Leadership Experience
Throughout her distinguished career, Kim Terry has held various influential positions and contributed to the strategic direction of several high-profile organizations:
- As a Founding Partner at LAVENTA Partners, Kim collaborates with businesses to address their IT challenges, providing tailored strategic solutions that align technology practices with organizational goals. Her role here allows her to make a significant impact in transforming companies into efficient and tech-savvy operations.
- Previously, she served as a Consulting Partner at New Digital IT Inc., where she provided valuable insights and expertise to digital transformation initiatives.
- Her tenure as a Distinguished Fellow at Avasant showcases her recognition in the industry as a leader in technology advisory services.
- Kim was also a Founding Member and Advisor at Takezō™, LLC, where she contributed her insights on technology implementation.
- Serving on the Board of Advisors at EVVEMI, Inc., she offered her strategic vision and operational guidance.
- As the Executive Vice President, Technology Platforms and Products at OceanX, LLC, Kim played a critical role in overseeing technology solutions and product development, driving innovation within the organization.
- In her capacity as Chief Information Officer (CIO) at Guthy-Renker, she was pivotal in advancing the IT infrastructure to support dynamic business needs.
- Her experience as the President at Terrosa Technologies allowed her to lead a technology-focused organization, further solidifying her position as a tech expert.
- Kim's roles as the Vice President & Chief Information Officer at Everbridge and US Director, IT at Jafra Cosmetics highlight her capability in leading large teams and managing complex IT environments.
- Earlier in her career, as Director, Technology Services at AEGON Shared IT Services, she laid the groundwork for her future leadership roles, building essential skills in technology management and operations.
Achievements
Kim Terry's professional journey is marked by numerous achievements that underline her capability and contribution to the technology landscape. Her record of successfully leading IT transformations showcases her ability to implement strategic initiatives effectively.
- Kim has been instrumental in rescuing challenging IT projects across various organizations. Her understanding of operational intricacies and technological nuances has allowed her to identify core issues and implement solutions that not only resolve problems but also enhance overall performance.
- She is renowned for leading IT transformations that modernize operations, enabling businesses to adopt cutting-edge technology solutions tailored to their specific needs.
- Kim's expertise in IT assessments and restructuring has been vital for companies aiming to improve their IT frameworks and capabilities, ensuring they remain competitive in a fast-paced environment.
- Through her leadership, several organizations have seen tangible improvements in service levels, reduced costs, and more efficient processes, which all contribute to the maintenance of sustainable growth.
- Her profound understanding of the consumer goods sector has enabled her to provide targeted insights that help companies scale their operations effectively while addressing their unique challenges.
Conclusion
Kim Terry is an exemplary technology leader whose vast experience and tailored approach to IT management make her a trusted partner for growing companies. With her strong educational foundation and substantial track record, she is well-equipped to understand the complexities of operational challenges and is dedicated to providing organizations with the strategic support they need to thrive in today’s digital landscape. Whether you’re looking for an interim CIO or seeking guidance to transform your IT operations, Kim's expertise and commitment to excellence make her an invaluable resource in the realms of technology and business management.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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