University of Utah

Director Global Sales Strategy at Cloudinary

Cloudinary

Director Global Sales Strategy

<a href="https://www.advisorycloud.com/profile/Kim--Stites">https://www.advisorycloud.com/profile/Kim--Stites</a>

AdvisoryCloud

Advisor

I work with multiple clients implementing Salesforce as well as helping those who have Salesforce and Marketing Automation systems in place to revamp their processes and create efficiency.   I also work with clients to implement nurture programs, lead scoring and recycling processes to keep leads fresh and moving through the system.  I work with multiple Marketing Automation systems such as Marketo, Hubspot and Eloqua.

Kim Stites Consulting

Principal Consultant - Sales & Marketing Operations

Director Of Business Operations

Rainforest QA

Senior Director of Revenue Operations

Built and managed Sales Operations team for 70 person company to an over 350 person company.  Maintain Salesforce configuration for the entire company including all processes and integrations.  Responsible for all commission plan models, structure as well as the regular commission runs via Xactly.  In charge of all reporting including Board slides and weekly forecasting updates.  Managed initial plan and roll-out of territories and then updates for growth and sales team changes each year.  Helped Marketing team on implementing nurture programs for the first time.

Looker

Director of Sales Operations

Manage and am building Sales Operations team in growing startup.  Manage all systems and processes for entire company through <a href="http://Salesforce.com">Salesforce.com</a> and Marketo.  Responsible for commission plan structure and implementation through Xactly.  Implemented Lead Scoring and Lead Assignment rules.  Built out structure in <a href="http://Salesforce.com">Salesforce.com</a> for National Division.  Rolled out automated commission plan for Partners through the Partner Portal.

Swipely

Manage Marketing Operations team and Marketo system administration.Manage Sales Operations team and Salesforce system administration.Ran project to go away from using Leads and focus on Accounts/Contacts which provided greater insights and streamlined processes.  These structure changes also helped to prevent duplicates.

Marketo

Senior Manager Sales Operations

Lead Salesforce and Marketo Administrator

- <a href="http://Salesforce.com">Salesforce.com</a> System Administrator•	Developed system to include contract tracking and product tracking•	Implemented new integration with Microsoft Dynamics AX•	Transitioned marketing system from Eloqua to Marketo•	Marketo System Administrator•	Created new nurturing processes for existing customers and lead scoring

CPP, Inc.

Sales and Marketing System Administrator

- Implemented new processes in order to provide greater reporting and streamlined data•	Created new system structure for increased flexibility and room for growth•	Responsible for full-lifecycle application development including: requirements gathering, analysis, design, prototype/development, testing and implementation of sales-related Enterprise Application systems•	Developed new online contract process integrating with Salesforce allowing contracts to be accepted online and cutting the time used in the contract cycle.•	Managed systems for multiple groups/products across the world-wide Amazon organization

Amazon.com

System Administrator

- Implemented <a href="http://Salesforce.com">Salesforce.com</a> for a call center•	Transferred companies from SalesLogix to Salesforce•	Utilized the Agile methodology for projects•	Reviewed current CRM systems to give insight on areas to increase efficiency and data quality issues.•	Delivered technical and functional project spec documents•	Worked with multiple groups at multiple companies

Statera

Salesforce.com Consultant

System Administrator for <a href="http://Salesforce.com">Salesforce.com</a> for all wealth managers.

Contango Capital Advisors

- System administrator for salesforce.com•	Maintained multiple reporting projects which provided data to high level executives for company presentations.•	Project manager on data clean-up, customer service team projects, and marketing team projects •	Initiated new process for employee requests in <a href="http://salesforce.com">salesforce.com</a> giving users a way to request technical support that was easily tracked and reported on.•	Traveled to multiple countries to train on new Salesforce initiatives.