Kim Smith

Kim Smith is an experienced professional with over 8 years of customer service expertise and a year's experience in city government, where she gained knowledge across various city departments.

Skilled in both English and Spanish, with exceptional written and oral communication abilities, Kim has supervisory and training experience managing a staff of fifty.

She excels in analyzing business trends, making real-time decisions, demonstrating exemplary leadership behaviors, and fostering strong peer relationships.

Kim's strengths lie in effective planning, prioritization, assigning work, decision-making, and business acumen, with outstanding time management, organizational, conflict resolution, and coaching skills.

With a background in Foreign Language studies from East Tennessee State University and additional education from The University of Tennessee at Chattanooga, she brings a strong academic foundation to her professional roles.

Kim has served in various capacities including Recycling Coordinator and 311 Call Center Operator at the City of Chattanooga, and in managerial positions at Old Navy and Boys and Girls Club of Cleveland, TN.