Kim Oates

Kim Oates is a seasoned professional with a wealth of experience in product management, education, and operations. Currently serving as the Evosus Product Manager, Kim collaborates with customers and the team to drive the development of new features for LOU, their Sass-based ERP system. Acting as a customer champion, Kim ensures that product development aligns with the customer's needs and expectations. With a focus on product roadmapping, requirements gathering, technical documentation, user interface design, and customer communications, Kim plays a pivotal role in shaping product direction. Additionally, Kim is involved in training development and maintenance, encompassing various methods such as video tutorials, manuals, in-person training, webcasts, and online training.