Kim Jaraiedi

Kim Jaraiedi is an accomplished customer success professional with a strong background in fostering relationships across various industries such as fashion, travel, and B2B. With a focus on customer satisfaction, Kim excels in nurturing connections from executive levels to end-users while seeking opportunities for account growth and operational improvements.

Kim pursued a Customer Experience Professional Certificate Program in Business at Seton Hall University and holds a Bachelor of Arts in Journalism from Indiana University of Pennsylvania.

Professionally, Kim has held key roles including Head of Customer Success - East at Adobe Commerce, board member for the Customer Experience Program at Seton Hall University, Customer Success Manager at Adobe Commerce, and positions at several reputable companies like Qubit, Extole, Monetate, Inc., The Star Group, and IMPAQT. Kim's journey also includes a start as a Public Relations Intern at LarsonO'Brien.

Through a diverse career trajectory, Kim Jaraiedi has honed skills in customer success management, sales engineering, solutions consultancy, search marketing, and public relations. This varied experience equips Kim with a comprehensive skill set to navigate the dynamic landscape of customer relations and business development.