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Kimberly Givens
Renewal Account Manager at ServiceNow
Kim Givens is a dedicated professional with a strong educational background and diverse experience in the technology and procurement sectors.
She holds a Bachelor's degree in Procurement & Public Contracting from the University of the District of Columbia and an Associate's degree in Computer Information Systems from Strayer University.
Currently, Kim serves as a Renewals Account Manager at ServiceNow, where she excels in managing client accounts and ensuring customer satisfaction.
Prior to her role at ServiceNow, she worked as a Senior Renewals Representative at Splunk, showcasing her expertise in dealing with renewals and customer retention strategies.
Kim has also held roles at renowned organizations such as Symantec, Network Solutions, and Alabanza Corporation, where she honed her skills in managed security services, technical support, and client relations.
Her experience as a Managed Security Services Associate at Symantec and a Technical Support Analyst at Network Solutions has equipped her with a versatile skill set to navigate the dynamic technology industry.
Kim's career progression demonstrates her ability to adapt to different roles and responsibilities within the IT sector, making her a valuable asset in any team.