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Kim Cercone
Strategy & Operations at DoorDash
Kim Cercone is a seasoned professional with a diverse background in technology, operations, and management.
Starting her career in New York City with Talener as a Relationship Manager, she excelled in sales, recruiting, business development, and account management.
Kim later moved to Boston with Talener to establish and lead a new office where she successfully built and managed teams specializing in PHP, Python, Ruby, and JavaScript.
Returning to New York City in 2015, she took on the role of Director at Talener's headquarters.
Transitioning to GetSwift, a cloud-based SaaS startup for delivery management, Kim contributed significantly to the company's growth and success.
Initially joining as the AVP of Onboarding and Operations in the NYC team, Kim played a crucial role in scaling the business globally.
As GetSwift acquired two companies, Kim advanced into the position of VP of Global Services, overseeing client onboarding, customer success, and project management teams within the Operations group.
Kim's journey then led her to DoorDash, where she assumed the role of Senior Manager, Consumer Experience S&O, working within the Strategy and Operations team.
At DoorDash, she collaborates closely with Product, Engineering, and Data Analysts to enhance customer experiences during live deliveries.
In addition to her professional pursuits, Kim enjoys competing in triathlons and marathons, as well as passionately supporting Philadelphia sports teams, especially the Flyers and Eagles.
Kim Cercone holds a BA in Psychology and Political Science from Colgate University and completed her high school education at Lower Merion High School.