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Kia Puhm
Founder and CEO DesiredPath
Kia Puhm is a pioneering figure in the Customer Experience field, driving businesses towards becoming customer-centric entities that experience growth in revenue and customer loyalty. With 26 years of experience as an entrepreneurial executive, Kia excels in spearheading strategic corporate initiatives across various business environments, from start-ups to turnaround projects. As a Professional Engineer, Kia boasts strong analytical and process-driven skills that enable her to tackle critical challenges and meet customer commitments. Her professional journey includes substantial global customer experience expertise cultivated through 7+ years of international work experience in diverse cultural settings.
Highlights
Oct 31 · Customer Think
Transform Your Customer Journey and Accelerate Growth - Customer Think
Oct 21 · Business 2 Community
The Cycle of Success: A Blueprint for Customer Success Teams - Business 2 Community
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Location
Greater Toronto Area, Canada
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