Kevin Wong

Kevin Wong is a seasoned professional currently spearheading Design efforts at Airbnb's Community Support platform, focusing on advancing intelligent automation, specialist tooling, support workflows, and service blueprints to accommodate the company's growing global travel offerings. With a background that spans diverse sectors, Kevin has led teams in startups, agencies, and non-profit organizations, demonstrating a passion for enhancing people's lives through well-thought-out, intentionally crafted experiences.

His educational background includes studies in Informatics at the University of Washington and training at CodePath, underscoring his commitment to staying abreast of technological advancements.

Over the course of his career, Kevin has held key roles such as Director of Product Design at Webflow, Product Design Manager at Meta, and various positions at Airbnb, including Head of Design for the CS Platform and Homes Platform. He has also been associated with organizations like VectorDAO, AngelList, Stride Labs, Groove.co, Livefyre, and Philanthro, where he served as a Co-Founder & Co-President of the Seattle Chapter.

His skill set encompasses Product Design, Design Management, User Experience Research & Design, Design Strategy, and Photography, showcasing his versatile capabilities across multiple domains.

Kevin's ethos centers around ensuring universal access to well-crafted, impactful experiences, underpinned by a deep-seated concern for people's well-being and the power of design in driving positive change.