Kevin Upton

Kevin Upton is a prominent figure in the Australian tech industry, currently serving as the Head of New South Wales (NSW) at Mr Yum, a leading mobile ordering and payments platform that recently merged with its competitor me&u. Following this merger, the combined entity continues under the me&u brand, with Upton playing a significant role in its operations.

Professional Background

Before his current position, Upton held the title of Senior Lead in Partnership Operations at me&u. His expertise lies in leveraging technology to enhance customer experiences and streamline business operations within the hospitality sector. Under his leadership, me&u has seen substantial growth, expanding its user base to over 13 million and serving more than 6,000 venues across Australia.1

Vision and Impact

Upton is noted for his strategic insights into customer support and operational efficiency. He emphasizes the importance of having robust systems in place to ensure that new team members can be productive from day one, especially during periods of rapid growth.1 His focus on customer satisfaction and data-driven decision-making has been pivotal in establishing me&u as a household name in Australia, particularly during the challenging landscape created by the COVID-19 pandemic.1

Future Aspirations

Looking ahead, Upton envisions me&u becoming a global leader in its field, indicating a commitment to innovation and expansion into new markets.1 His leadership is expected to play a crucial role as the company navigates its post-merger landscape and strives for continued success on an international scale.