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Kevin Cox
Growth Marketing Leader, Redefining Customer Support with Data
Kevin Jens Cox is an accomplished professional with a strong background in marketing, currently serving as the Head of Marketing at TheLoops, an innovative support operations platform.
With an educational foundation that includes studies in High Performance Communications for Executives at Stanford University, an MBA in International Business from Thunderbird School of Global Management, and a Bachelor of Science in Business Administration from the University of Southern California, Kevin brings a wealth of knowledge to his role.
Prior to his current position, Kevin held key marketing roles at prominent organizations such as Hazelcast, EXASOL AG, Actian Corporation, and SAP, showcasing his extensive experience in driving marketing strategies for various companies.
Having also worked in management roles at renowned agencies including Ogilvy & Mather, DDB, and Havas Worldwide, Kevin's expertise spans across different sectors of the marketing industry.
Kevin's tenure as Interim Chief Marketing Officer and US Sales Director at EXASOL AG, Vice President of Corporate Marketing at Actian Corporation, and Senior Director of Strategic Product Marketing & Marketing Programs at SAP demonstrates his ability to lead successful marketing initiatives in diverse settings.
At TheLoops, Kevin spearheads marketing efforts for the intelligent support operations platform, which aims to optimize the support experience by providing valuable insights and context to support representatives.
His role involves transforming support organizations into growth drivers by leveraging data contextualization and collaborative capabilities to enhance the support operations' effectiveness.
Driven by a passion for marketing and a commitment to excellence, Kevin Jens Cox continues to make significant contributions to the field, drawing upon his rich background and diverse skill set to drive success at TheLoops and beyond.