Kevin Chu

Kevin Chu is a UX Researcher at Corporate Insight, a firm specializing in user experience research within the financial services sector. He has been with Corporate Insight since October 2022 and has contributed to various studies, including a recent analysis of banking homepages and account dashboards, focusing on user sentiment among Millennials and Gen X consumers.14

With over nine years of experience prior to his current role, Kevin transitioned from being an archivist to a UX researcher, leveraging his background in journalistic interviewing techniques to enhance his research capabilities. This unique skill set allows him to effectively gather user insights and tell compelling stories through data.23

In his role at Corporate Insight, Kevin is involved in testing concepts and designs, ensuring that the user experience aligns with client needs. His work emphasizes the importance of intuitive design and user comprehension, which are critical for enhancing customer satisfaction in financial services.14

For more insights into his professional journey and contributions, you can find him on LinkedIn under the username kevindchu.2