Kesh Prasad

President, Differential Web Solutions Inc.

Kesh Prasad is the President of Differential Web Solutions, Inc. and has had a long and diverse career in the hospitality industry. Here are some key details about him:

Professional Background

Kesh Prasad has extensive experience as a:

Teacher
Researcher
Author
Management consultant
Hospitality industry practitioner

He promotes evidence-based management practices in his work.1 2

Career Highlights

Former Director of Hotel Practice at J.D. Power & Associates in Los Angeles1
Graduated with an MBA from Harvard Business School3
Has been involved in customer satisfaction and loyalty initiatives in the hospitality industry4

Current Role

As President of Differential Web Solutions, Inc., Kesh Prasad:

Focuses on helping clients improve customer service and experiences
Works on developing strategies to enhance customer loyalty, referrals, reviews, and profitability
Is passionate about utilizing technology and innovative approaches to help businesses better serve their customers1

Expertise

Kesh Prasad has particular expertise in:

Hospitality management
Customer satisfaction measurement and improvement
Quality management systems for the hospitality industry
Developing service initiatives and standards
Training programs for exceptional customer service1

His diverse background as an educator, researcher, and industry practitioner allows him to bring a well-rounded perspective to his current leadership role at Differential Web Solutions, Inc.