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Kerrin Parker
Kerrin Parker is a seasoned executive with extensive experience in the telecommunications and unified communications industry.12 She currently serves as the Chief Customer Officer at FluentStream, a cloud communications company specializing in UCaaS (Unified Communications as a Service) for small and medium-sized organizations.1
Prior to her role at FluentStream, Parker held several notable positions:
- CEO of magicJack for Business and COO of magicJack's consumer business1
- CEO of Broadsmart Global, a UCaaS provider13
- Managing Director of Cloud Services at ShoreTel1
- Vice President of Service Delivery and Operations at M5 Networks (acquired by ShoreTel)1
Parker's career began as an Audit and Tax Associate at Ernst & Young. She holds a bachelor's degree in economics and an MBA from Mills College in Oakland, California.1
In her current role at FluentStream, Parker is responsible for leading customer initiatives, improving customer service, and supporting the company's growth.1 She is known for her strategic leadership, operational expertise, and focus on customer success and business transformations.1
Additionally, Parker is a member of the Young Presidents' Organization New England Chapter and the Alliance of Channel Women.1 She is also a member of Portfolia Funds, which are investment funds designed for women who want to back entrepreneurial companies for returns and impact.2