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Kenyi Messina
Experiencia de Cliente, Voz de Cliente, Estrategia Segmentos de Clientes, Investigación de Mercados, Marketing, Cliente
Kenyi Messina is the Directora de Experiencia de Clientes, Segmentos e Investigación de Mercados at Grupo Universal. She possesses extensive experience in several key areas, including strategic planning, product development, market research, and advertising. Her role focuses on enhancing customer experience and developing strategies for market segments.1
In her professional journey, Messina has demonstrated expertise in communication strategies and brand positioning. She actively engages in initiatives that promote customer loyalty and satisfaction, as evidenced by her recent announcements regarding customer engagement programs.45 Additionally, she has shared insights on digital innovation and leadership through her posts on LinkedIn, showcasing her commitment to staying at the forefront of industry trends.23
