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Kenny Klein
12+ yrs of Sales Leadership at Grubhub - Driving growth, improving profitability & team performance - Strategic Planning - Enterprise Partnerships - Executive Leadership
Professional Background
Kenny Klein is an accomplished Senior Director of Sales and Operations at Grubhub, where he leads a dynamic team of over 550 talented sales professionals spread across seven regional divisions. With a strategic focus on both independent and enterprise restaurant acquisition, Kenny’s role involves direct reporting to the Chief Operating Officer (COO), ensuring seamless execution of company objectives. His expertise in the online and mobile food delivery industry spans over 12 years, during which he has become a recognized leader known for not just meeting, but exceeding targets that drive growth and profitability for Grubhub and its partners.
Through his visionary leadership, Kenny has achieved significant milestones that underscore his commitment to excellence and innovation. For instance, between 2020 and 2022, he successfully increased independent supply by an impressive 59% and enterprise supply by 69%. This remarkable growth under his stewardship highlights his ability to identify opportunities and implement effective strategies that foster expansion. Moreover, his initiatives to reduce cost per acquisition by 66% have positioned the company to operate more efficiently, showcasing his keen understanding of operational dynamics and financial performance.
In addition to driving supply growth, Kenny has adeptly increased restaurant advertising fees by 300 basis points, reflecting his ability to leverage Grubhub's extensive network to boost revenue streams for restaurant partners. Another noteworthy achievement was his revamping of the sales training program, which led to a significant reduction in onboarding time by 33%. This improvement not only streamlined the process of integrating new sales professionals but also empowered them to reach their full potential in a shorter timeframe. Kenny’s contribution to opening a new sales office in Phoenix, AZ illustrates his forward-thinking mindset and commitment to expanding Grubhub’s reach in key markets.
Kenny’s core competencies encompass a wide array of critical areas such as go-to-market strategy, sales incentive planning, sales forecasting, and enterprise planning. These skills enable him to devise comprehensive strategies that align with both short-term objectives and long-term vision, ensuring sustainable growth for Grubhub. At the heart of his mission lies a genuine passion for empowering restaurants, providing them with the tools, technology, and support they need to thrive in a competitive and dynamic market landscape.
Education and Achievements
Kenny holds a Bachelor of Science degree from the prestigious Purdue University, where he acquired a solid foundation that would prepare him for a successful career in sales and operational leadership. His educational background complements his extensive industry experience, making him a well-rounded professional with a profound understanding of both sales dynamics and operational efficiencies.
Throughout his career at Grubhub, Kenny has climbed the ranks from a Sales Executive to his current Senior Director position, reflecting his dedication and ability to adapt and thrive in a fast-paced environment. Prior to his current role, Kenny served as the Director of Sales in the Restaurant Network, and he has also held positions as Senior Sales Manager, Sales Manager, and Sales Executive within the organization. This impressive trajectory within Grubhub illustrates his commitment and valuable contributions to the company’s success.
Before joining Grubhub, Kenny worked as a Marketing Manager at Blue Magnet Interactive Marketing & Media, LLC, where he gained crucial experience that has aided in his sales operations career.
Achievements
Kenny is proud of numerous achievements that speak to his effectiveness as a leader in sales and operations. Some of these notable recognitions include:
- Increasing independent supply by 59% and enterprise supply by 69% from 2020 to 2022
- Reducing cost per acquisition by an impressive 66%
- Increasing restaurant advertising fees by 300 basis points
- Revamping the sales training program to reduce onboarding time by 33%
- Successfully opening a new sales office in Phoenix, AZ
Kenny Klein is not just a Sales and Operations director; he is a catalyst for change and growth at Grubhub. His strategic initiatives and hands-on approach have played a pivotal role in enhancing the company’s market position and delivering unparalleled value to restaurant partners. He continues to lead with vision, integrity, and a commitment to excellence, ensuring that Grubhub remains a leader in the food delivery industry.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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