Ken O'Shea

Ken O'Shea is a seasoned aviation professional with over 25 years of airline operational experience, specializing in various aspects of airline operations such as check-in, departures, arrivals, ramp handling, and Flight Operations Control.

His expertise extends to Crew Control, bomb threat assessment, recurrent training, flight planning, airport/ATC slot management, schedule disruption management, and flight crew roster management.

Ken has a proven track record in managing EU261 compensation claims and investigations, including providing expert witness statements and court appearances.

He has a strong background in audits, manual writing, project management, and overseeing the delivery, introduction, and control of new aircraft and systems within the aviation industry.

Ken played a pivotal role in successfully introducing LIDO, along with establishing new Flight Planning and Operational Pre-Planning teams at Ryanair.

His recent accomplishments include establishing an Operations Control Center (OCC) for BUZZ in Warsaw and temporarily serving as the Deputy Director of Operations Control (DDOC) at Ryanair DAC, focusing on regulatory compliance.

Ken O'Shea has held key positions such as Flight Operations Control Manager at Ryanair and previously worked as a Flight Operations Controller/Dispatch at the same airline.