Ken Chertok

Ken Chertok is an accomplished business development and customer success management professional with extensive experience in strategic and marketing consulting. He holds a Bachelor of Science degree in Telecommunications/Business Management from Ithaca College, as well as a Doctor of Law degree from The Dickinson School of Law.

Ken's non-linear career path began as Executive Director of a zoo, where he successfully promoted the attraction to the regional population. He then founded an ombudsman service to help companies and employees improve communication and retain talent. After managing the US Postal Service's national call centers, he moved on to a software development management role at Iridium, a satellite-phone provider.

During his Legaltech Consulting and Technicare Solutions years, Ken helped SMBs with outsourced IT help desk and project management. He later founded CrowsNest Solutions, where he uses his expertise to work with teams and individuals to identify effective strategies and tactics for success.

Ken's focus on customer obsession and relationship building makes him highly empathetic, a crucial skill for his line of work. He is a former Expert Practitioner at The HiveMind Network and founder and CEO (Chief Everything Officer) at Sandman Audiobooks, LLC.

Overall, Ken Chertok's extensive experience and diverse background in business development, customer success management, and strategic marketing consulting make him a sought-after professional in the industry.