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Kelsey McCaw
Senior Season Ticket Experience & Events Manager at Pacers Sports & Entertainment
Kelsey McCaw is a dedicated and driven individual with a focus on creating memorable experiences, driving revenue, and increasing customer retention.
She holds a Bachelor's Degree in Hospitality and Food Management from Ball State University and has also studied Fashion Merchandising & Photography in Paris, France, achieving a perfect GPA of 4.0/4.0 at Western Kentucky University.
With a strong background in the hospitality and events industry, Kelsey has held key roles such as Senior Season Ticket Experience & Events Manager at Pacers Sports & Entertainment, Project Manager at Ashfield Meetings & Events, Convention Services Manager at ARIA Resort & Casino, and Administrative Assistant in Convention Services at ARIA Resort & Casino.
In addition, she has gained valuable experience as a Hotel Sales Intern at The Mirage.
Kelsey's professional journey showcases her expertise in event management, customer experience, revenue generation, and organizational leadership.