Kelly Rafter

Kelly Rafter is a seasoned professional with a diverse background in marketing, law, and customer service. She studied Marketing Management at the University of South Africa and also holds a Bachelor of Laws (LL.B.) from the University of Johannesburg. With a solid educational foundation, Kelly has ventured into various roles across different organizations, showcasing her adaptability and expertise.

Currently, Kelly holds the position of Customer Success Manager at Dentsu Aegis Network, where she excels in driving customer satisfaction and engagement. Prior to this role, she served as the UK Applications Engagement Lead within the same organization, demonstrating her capabilities in leadership and strategic planning.

Kelly's professional journey has seen her contribute significantly to renowned companies. She has previously worked as a Training Specialist at Mediaocean, honing her skills in employee development and learning strategies. Earlier in her career, she held the position of Customer Care Supervisor/Trainer at The Bread Factory, where she mastered the art of customer service and team management.

Moreover, Kelly's passion for education led her to work as an English Teacher at both 米羅國際學校 Miro International School and HESS International Educational Organization. Her experience in teaching has equipped her with strong communication skills and the ability to engage with diverse audiences.