Kelly Magaoay

Kelly Magaoay is a Developer Advocate and Escalations Engineer at Zoom, based in Chula Vista, California.1 With over 23 years of experience in the videoconferencing industry, Magaoay has developed expertise in various aspects of the field, including presales and postsales.3

Professional Background

Kelly Magaoay's career in videoconferencing spans more than two decades, showcasing a wealth of knowledge and experience in this rapidly evolving technology sector. At Zoom, Magaoay plays a crucial role in supporting developers and addressing escalated technical issues.

Education

Magaoay holds a BS in Aviation Maintenance Management from San Jose State University. This educational background, combined with extensive industry experience, has likely contributed to their technical proficiency and problem-solving skills in the videoconferencing domain.

Current Role and Responsibilities

As a Developer Advocate at Zoom, Magaoay is involved in supporting and engaging with the developer community. This role often includes:

• Providing technical guidance and support to developers using Zoom's APIs and SDKs
• Participating in developer events and boot camps
• Creating educational content for developers

For instance, Magaoay has been involved in promoting Zoom Developer Boot Camp events, such as the one held on October 25th, which featured a Zoom Video SDK Overview session.2

Expertise

Kelly Magaoay's extensive experience in videoconferencing encompasses various aspects of the technology, including:

• Presales and postsales support
• Technical troubleshooting and escalations
• Developer advocacy and education

This combination of skills makes Magaoay a valuable asset in bridging the gap between Zoom's technical capabilities and the needs of developers and end-users.