Kelli Stephens

Kelli Stephens is a seasoned professional with 12 years of experience in customer success, marketing, project management, and strategic planning, specializing in SAAS based start-ups, corporate entities, franchises, and charitable foundations.

Currently, at Fusion, Kelli focuses on ensuring the success of her customers by working closely with each client to understand their program goals and personal aspirations to drive success.

During her tenure at Belly, Kelli played a vital role in steering the Small & Medium Size Business division to profitability within 4 years through effective management, coaching, process evaluation, and consistent analysis to enhance the customer experience.

Kelli holds a Bachelor of Arts in Business Administration with a specialization in Marketing from Illinois Wesleyan University and has held various roles in business development, account management, and sales across different organizations.

With a strong background in customer loyalty, communication, and relationship management, Kelli has a proven track record of leading teams and individuals to surpass sales goals and implement innovative processes.

Her expertise spans strategic planning, leadership, and fostering customer relationships to drive business success and growth.

Kelli's diverse experience includes positions such as Business Development Manager, Senior Account Manager, Director of Merchant Success, and various other roles that have honed her skills in customer success and leadership.

Passionate about achieving excellence in customer service, Kelli has consistently delivered results and implemented improvements to drive customer satisfaction and retention.

With a robust educational background and a wealth of hands-on experience, Kelli Stephens is a valuable asset in the fields of customer success, leadership, and strategic planning.