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Kelley Muir
VP- UX Design Operations at CIT
Kelley Muir is a UX design leader with extensive experience in the financial services industry.23 She graduated from the University of Maine in 2004 with a degree in New Media.1 Currently, Kelley serves as the Director of User Experience at First Citizens Bank.25
Previously, Kelley held the position of Vice President of UX Design Operations at CIT Group, a financial services company based in Manchester, New Hampshire.14 In this role, she led a team of UX designers working on research and design for various CIT experiences.1
Throughout her career, Kelley has focused on promoting user-centered thinking and research.2 She has been involved in several notable projects and achievements:
- Co-founded and organizes New England GiveCamp, an event where designers and developers build web-based projects for non-profit organizations1
- Co-founded and organizes Ralph Baer Day, an artistic celebration of the "Father of Video Games"13
- Won the first New Hampshire Start-Up Challenge in 20091
- Recognized as one of New Hampshire's 40 under 40 in 20191
Kelley emphasizes the importance of teamwork, collaboration, and community in her professional approach.1 She is married to a fellow New Media graduate and has two children.1 In her spare time, Kelley enjoys working on personal projects, such as restoring an early 1900s printing press.1
