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Keith Trottier
Senior Vice President of Technical Support & Professional Services
Meet Keith Trottier, a highly competent and services-minded leader with extensive experience in budget control, team building, and administrative functions. With a focus on service excellence, Keith has led various teams, including but not limited to information services and technology, customer support services, security, and product management, both locally and remotely across multiple locations globally.
Keith's educational background includes studying at Herzing - Ottawa and Algonquin College of Applied Arts and Technology.
Throughout his career, Keith has held various leadership positions, including Vice President of Customer Success at SonicWALL Inc., Vice President of Services at Silent Circle, Support Operations Prime at Halogen Software, Vice President - Customer Experience at Entrust, Director of Technical Support at Entrust, Desktop Support Manager at Entrust, Paradox Support at Corel, Technical Support Manager at Corel, and Assistant Produce Manager at National Grocer.
Clearly, Keith has a wealth of experience in management and customer service roles. He is a seasoned professional with a track record of success in building and leading teams to deliver exceptional customer experiences.