University of Maryland - Robert H. Smith School of Business

Portfolio Strategy at Choice Hotels International

Choice Hotels International

Senior Manager, Portfolio Strategy

Portfolio Strategy Manager

• Led project and milestone update presentations to Executive Leadership regularly.
• Built relationships across the organization to serve as a key influencer to ensure the Company’s strategic vision is being promoted and realized.
• Ensured enterprise impacts were appropriately considered and vetted for all business proposals and provided recommendations to Senior Executives and key stakeholders.
• Utilized business modeling and analytic techniques to identify and optimize core business processes and assist with designing future-state business processes that align with the corporate strategy.
• Led redesign for Franchisee facing service organization, optimizing the delivery approach, while ensuring the continuity of the Company’s value proposition.
• Directed a redesign of current Development and Onboarding practices to ensure timely and effective opening of properties.
• Directed development of capital strategy to ensure Company investments supported long-term growth goals.
• Managed complex workstreams to ensure achievement of performance and development goals for Cambria brand.
• Led brand strategy discussions to identify areas for improvement and executed supporting projects: financial performance, product improvement, resource deployment, and owner engagement.
• Owned partnerships with IT project management to implement a CRM and an ERP across the organization.

Project Manager, Business Transformation

• Led nationwide hotel property internal audit program for a national hotel management company with a portfolio of over 60 hotel properties.
• Completed over 50 property-level internal audit reviews. providing best practice consulting for property-level financial performance, which included implementation of remediation plans as needed to drive ADR, RevPAR, and Occupancy and property-level operations, including development and implementation of strategic plans for improvement in areas tied to Operations, Financial Reporting, Governance, IT, and Guest Experience.
• Served as overall project manager for client accounts leading multiple teams of associates and senior associates tasked with completion of SOX compliance, risk management, and audit programs.
• Led bi-weekly presentations to client Senior/ Executive Management to deliver milestone results and highlight process improvement and strategy concepts that were implemented by teams.
• Managed daily interactions with client stakeholders to maintain relationships and drive recurring business for practice.
• Attended industry conferences, serving as an ambassador for the Company, while networking to secure new business.
• Served as coach for three Associates, participating in annual performance discussions in addition to providing professional guidance for their personal growth.

Grant Thornton LLP (US)

Manager, Business Risk Services

Senior Associate, Business Risk Services

Associate, Business Risk Services

Keith Mistretta