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Keith Norris
CEO at Complete XRM, inc (KPI Fire)
Keith C Norris is a serial entrepreneur and technology executive based in Salt Lake City, Utah. He is currently the CEO of multiple companies, including:
- KPI Fire (since June 2019)
- CompleteXRM (since January 2009)
- PlanPlus Online (since 2009)
Professional Background: Norris has a diverse career spanning multiple industries, with significant experience in software, sales, and business development. He holds an MBA from Weber State University and a Bachelor of Science in Business Administration/Marketing from the same institution.13
Key Professional Highlights:
- Advocate for continuous improvement and productivity
- Specializes in SaaS business models, CRM platforms, and enterprise software
- Previously worked with FranklinCovey as a Partner and Technology Partner
- Co-founded CRMRealestate, one of the first SaaS platforms for the real estate industry
Personal Interests: Beyond his professional work, Norris is described as a tandem road cyclist, ice hockey player, and a "proud husband and father".1 He is known for his strong work ethic, with one description noting he will "beat you into the office every morning".1
Company Focus: His companies, particularly KPI Fire and CompleteXRM, focus on providing software solutions for business productivity, strategy alignment, and customer relationship management.24