Kayla Brooks

Kayla Brooks has an impressive professional background with a focus on customer service and operations management. She is the 2019 Stevie Award silver winner for Back Office Customer Service Professional of the Year and the 2018 HomeServe President's Award Winner, establishing her as an accomplished and dedicated team player.

Brooks holds a Bachelor of Science degree in Environmental Science with a concentration in Fish and Wildlife Management from American Military University. This background adds to her versatile skill set and makes her a valuable asset in the field.

She is currently an Operations Supervisor at HomeServe USA, where she supervises and trains employees to provide top-notch customer service. Before this, she served as a Contractor Support Specialist at HomeServe USA, further cementing her expertise in the industry.

Overall, Brooks' experience, education, and awards demonstrate her commitment to excellence in customer service and operations management.