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Kay Tam
Service Design - Strategy - Social Impact
Kay Dyson Tam is a highly accomplished professional with a diverse educational background and extensive experience in service design, strategy management, innovation, and research.
Kay holds a Bachelor of Science degree with a double major in Psychology and Peace, Conflict, and Justice from the University of Toronto, where they graduated with distinction. They also studied Public Policy Analysis at Maytree Policy School and completed an International Baccalaureate Diploma at Pearson College UWC.
With a strong commitment to leadership development, Kay is a member of the postponed 2020 Governor General's Canadian Leadership Conference, reflecting their dedication to continuous learning and growth.
Kay has held various key positions, showcasing their strategic acumen and innovative mindset. Currently, they serve as a Senior Strategy Manager in Service Design at TELUS, where they play a pivotal role in shaping organizational strategies and enhancing service delivery.
Prior to their role at TELUS, Kay served as the Impact and Innovation Manager at Eva's, demonstrating their expertise in driving meaningful change and fostering innovation in social impact initiatives.
Additionally, Kay has a rich history of involvement in diverse organizations, including roles as a Coordinator at the Better Way Alliance, a Design Strategy Consultant as a freelancer, a Senior Associate at MaRS Discovery District, and a Program Associate at Studio Y at MaRS Discovery District, among others.
Kay's experience also extends to academia, where they worked as a Research Assistant in the Global Innovation Group at the University of Toronto's Munk School of Global Affairs, highlighting their proficiency in research and academic engagement.
Furthermore, Kay has contributed to various community initiatives, having served as a Member of the Board of Stewards at Hart House, a Recruitment Advisor at WoodGreen Community Services, and a Business Lead at Crossroads Collective, showcasing their dedication to community engagement and development.
In summary, Kay Dyson Tam's academic achievements, professional roles, and community involvement collectively reflect a well-rounded individual with a strong foundation in research, strategy, innovation, and leadership.