Kautuk Malviya

Kautuk Malviya is a seasoned marketing professional currently serving as the Head of Customer Experience Transformation at Nissan Motors India Private Limited.13 With over 16.5 years of experience in the field, Malviya specializes in digital marketing and customer experience.1

Professional Background

Malviya's current role at Nissan Motors India involves overseeing customer experience transformation initiatives. He holds the position of Deputy General Manager (DGM) for Customer Experience Transformation.3 This role likely involves developing and implementing strategies to enhance customer interactions and satisfaction across various touchpoints of the Nissan brand in India.

Experience and Expertise

Digital Marketing:: Malviya's background includes extensive experience in digital marketing, which is crucial in today's automotive industry where online presence and digital customer engagement are increasingly important.1

Customer Experience:: His focus on customer experience transformation suggests a strong understanding of consumer behavior, customer journey mapping, and implementing innovative solutions to improve customer satisfaction.

Tenure and Location

Kautuk Malviya has been in his current role at Nissan Motors India Private Limited for approximately 608 days.2 He is based in Gurugram, Haryana, India.4

LinkedIn Profile

Malviya maintains a professional presence on LinkedIn, where his username is kautukmalviya. This platform likely serves as a means for professional networking and sharing insights in his field of expertise.

Kautuk Malviya's role at Nissan Motors India Private Limited underscores the company's commitment to enhancing customer experience in the competitive Indian automotive market.