Kausar Fahim

Kausar Fahim is a highly experienced professional with a background in both business administration and information technology, holding an MBA and a Bachelor's degree in Information Technology.

With over 14 years of hands-on experience in IT, Telecoms, and Corporate Solutions, Kausar has played various key roles in client interfacing, business and IT requirements gathering, solutions design and delivery management, and more.

Kausar specializes in areas such as Business Analyses, IT Systems Analyses, Enterprise Architecture, Delivery Management, and Robotics Process Automation, among others.

Having worked at esteemed organizations like ADNOC Group and Etisalat, Kausar has managed end-to-end automation of online and digital sales-and-service channels, IT platforms, and COTS solutions catering to various business areas such as Finance, Sales, HR, and Compliance.

Kausar Fahim's expertise also extends to digital transformation, change management, vendor management, and customer experience management, making significant contributions to front office and back office automation processes.

Kausar's educational background includes an MBA from the University of Manchester and a Bachelor's degree in Information Technology from Sikkim Manipal Institute of Technology.

Throughout Kausar's career, a focus on innovation, process optimization, and utilizing analytics to enhance customer experience and drive business growth has been evident.

In summary, Kausar Fahim is a versatile professional with a wealth of experience in IT, Telecoms, and Corporate Solutions, showcasing leadership in solution design, delivery management, and digital transformation initiatives.