Katrina Miller

Katrina Miller is a dedicated professional with a strong commitment to lifelong learning. She believes in the value of practical skills beyond formal education and utilizes her inherent abilities to drive success in team environments.

With a background in B.S. Computer Science from Elizabeth City State University, Katrina has held various key roles in the tech industry, showcasing her versatility and expertise.

Her experience includes serving as the Senior Training and Adoption Lead, Sr. Learning Program Manager, and Sr. Curriculum Developer at ServiceNow. Prior to that, she held positions such as Sr. Technical Trainer at ServiceNow, Technical Trainer at Cbeyond, and Engineer II at Qualcomm.

Katrina's professional journey also includes roles like the Executive Management Support Specialist, Network Operations Center Engineer Tier II, Network Operations Center Chronic Engineer, Technical Support Tier II, and Technical Support Tier I at Cbeyond.

Driven by a passion for continuous improvement, Katrina is keen on developing her skills in Project and Program management alongside process enhancement.

Her diverse experience, ranging from technical support to technical training, demonstrates her ability to create strategic plans and drive towards her career goals effectively.