Katie Twidwell

Senior Director of Operations & Sales at MM.LaFleur

Katie Twidwell is the Senior Director of Operations & Sales at M.M.LaFleur, a role she has held since August 2019. In this position, she oversees various aspects of the company's operations, including online and retail sales, logistics, fulfillment, and real estate. Her responsibilities also encompass integrating sales and operations to enhance the customer experience across all channels.1 2

Professional Background

Katie has been with M.M.LaFleur for over six years, during which she has advanced through several roles:

Vice President of Sales and Operations (June 2021 - Present)
Director of Retail Operations & Experience (September 2018 - August 2019)
Associate Director, Experience Operations (September 2017 - September 2018)
Manager, Logistics & Fulfillment (September 2016 - September 2017)
Senior Associate, Logistics (November 2015 - September 2016)

Before joining M.M.LaFleur, Katie worked as a Project Manager at SFV-LLGC for nearly three years and spent over seven years as a Sales Associate at Banana Republic. She began her career as a Materials Coordinator at MOR/ryde International.1 2

Education

Katie holds a Bachelor of Business Administration (BBA) from Creighton University and has also studied at Tulane University.1 2

Skills and Expertise

She is recognized for her strategic leadership in operations and sales, focusing on customer satisfaction and team development. Her experience includes managing large teams and driving operational improvements to support business growth.2 3