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Katie Martinez
Senior Director, Customer Operations & Experience @ Journey | Building Customer Experience
Katie Martinez is the Senior Director of Customer Operations & Experience at Journey, a company focused on providing meditation practices tailored for modern lifestyles. She has a robust background in customer operations and experience, having previously worked with organizations such as Myndshft, Allbound, and BIG YAM. Additionally, her experience extends to public relations and marketing communications roles at companies like Elevation B2B Marketing and Lewis Roca Rothgerber LLP.
Katie holds a Bachelor's degree in Public Communications from DePaul University. Her leadership style emphasizes problem-solving and a strong commitment to customer satisfaction, which is reflected in her professional trajectory and current role at Journey.12