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Katie Hourigan, PMP
Director, Planning & Service Design - Customer Engagement Centers at Marriott International
Katie Hourigan is a Senior Manager of Loyalty Marketing & Member Experience at Marriott International, where she has accumulated over 11 years of experience in the hospitality industry. She holds a Project Management Professional (PMP) certification, indicating her expertise in managing projects effectively.
Her professional background includes a focus on enhancing customer loyalty and member experiences, which is crucial in the competitive hospitality sector. She is known for her skills in project management and marketing strategies tailored to improve customer engagement and satisfaction.
Katie's educational background includes studies at Salisbury University, which complements her extensive experience in the field. Her LinkedIn profile reflects her commitment to driving results in loyalty marketing and improving member experiences for Marriott's diverse clientele .1
