Katie Gormally

Global Strategic Accounts Director @ Sprinklr | Driving Client Happiness, Social + Email Marketing

Katie Gormally is an experienced Client Success Director with a solid background in the agency and client sides, accumulating over 15 years of experience in the industry. Currently, she holds a pivotal role as a Global Strategic Success professional, where she concentrates on nurturing customer relationships to drive long-term retention and loyalty.

Katie's academic journey includes pursuing a Bachelor of Science degree with a focus on Marketing, Psychology, and Literature at Johnson & Wales University.

Throughout her career, Katie has held notable positions in various reputable organizations, showcasing her expertise and versatility. She has served as Success Director for Global Strategic Accounts and Client Success Director at Sprinklr, Client Success Director at Cheetah Digital, Account Director at Experian, and Client Success professional focusing on Digital Cross-Channel Marketing at Experian.

Prior to these roles, Katie has also contributed her skills and knowledge as a Senior Ecommerce Marketing Manager at SE Giftcards, Inc., Senior Marketing Manager at Poppin, Email Marketing Manager at Gilt Groupe, Sr. Email Marketing Specialist at True Action (a GSI Commerce / eBay Company), Marketing Specialist at e-Dialog (an eBay Company), Senior Campaign Associate at e-Dialog (an eBay Company), and Contemporary Marketing Representative at Anheuser-Busch (Montgomery Eagle Inc.). She also began her career as a Direct Marketing Intern at Trivium, Inc.

Katie Gormally's professional journey reflects her commitment to driving client success, evolving customer relationships, and contributing effectively to various organizations across diverse roles.