Florida State University

General Assembly

Strategic Customer Success Manager at Sentry.io

Boca Raton, Florida, United States

Act as “voice of the customer” by advocating for customer needs and represents Sentry while ensuring a consistent message with product, marketing, and sales. Drive enablement and understanding of the product, increase adoption, and remove roadblocks. Contribute and help prioritize the product roadmap and feature development.Facilitate post-sale handoff - and work with my AEs to understand potential growth opportunity within my strategic accounts and a path to successfully expand.Train new hires, develop documentation, and improve our team's process while tracking of our efforts.

Sentry (sentry.io)

Strategic Customer Success Manager

Customer Success Manager

Heading our Partnership initiatives and managing our Sales and Advertising programs across all of Unsplash's products.

Unsplash

Head of Partnerships & Sales/Advertising

Responsible for the management of media across Google and YouTube platforms. Manage operations within the sales team, aligning work among team members to execute complex initiatives and ensure accountability to team goals. Develop forward thinking, data-driven analysis and recommendations that align with client goals and quantify high impact opportunities with clear recommendations for success.

Google

Senior Account Manager - Travel

Account Manager - Media & Entertainment

The Creative Group

Account Manager

The Palm Beaches Convention and Visitors Bureau, The Continental Group Management, Miami Seaquarium, Kiwi Collection.

TAG Advertising

Account Executive

Naples, Marco Island, Everglades Convention and Visitors Bureau, Collier County Museum, Collier Tourist Development Council and Economic Development Council.

Kathryn Manuri

Kathryn Manuri